Plan Your Trip Today
Go on an adventure aboard one of our ferries! We have daily trips on both weekdays and weekends to take you to the Southern Islands of Singapore.
Our Ferry Schedule
FAQs Section
Do you have any queries relating to our trips or services? Read our FAQs!
About ticket purchase
1. How do I book the return trip?
No booking is required for the return trip, seating will be on a first-come-first-served basis. More ferries will be deployed when necessary to ensure everyone returns to Singapore mainland according to the ferry schedule.
2. Can I use the ticket/island-hopping pass to shuttle between the islands?
Yes, your ticket can be used for rides between the islands according to the ferry schedule. However, do note that it is not valid for departure from Marina South Pier again once you have returned to the mainland.
3. Is the ticket still valid for return if I stay overnight?
Yes. Do let our staff know if you intend to spend the night!
4. I’ve purchased a ticket but can’t make it for the date I selected anymore. Can I reschedule my ticket?
Please email us with a scanned copy of the original receipt. We’ll follow up on your request from there!
5. I would like to cancel my booking. How do I do this? / Can I get a refund?
Tickets are non-refundable, but you may reschedule them for a later date or pass them to a friend or family member!
6. How much are the inter-island shuttle tickets?
It's all included in the base ticket! No extra charge.
7. Do I have to buy tickets for my baby?
Children below 2 years old travel for free (:
8. Am I able to reserve tickets?
You may purchase the tickets directly from our website.
9. Do you have monthly/annual passes?
Not at the moment, but hit us up if you’re interested! Happy to explore if there’s enough fan base for it.
10. How do I collect my physical ticket after purchasing it online?
For departures from Marina South Pier, do look for us at our YELLOW ticket counter to collect physical tickets 30 minutes before your scheduled departure time. Map attached below.
For departures from Sentosa, please collect your tickets at our kiosk next to 7-eleven (opposite Cold Storage) at least 15 minutes before your scheduled departure.
About ferry schedule and service
1. Will the ferry service be cancelled in the event of bad weather? Can I get a refund?
The ferry will still depart as scheduled, although some delays should be expected in the event of extreme weather conditions. Your safety is our topmost priority and we seek your understanding and cooperation then. We love you guys too much to risk it.
Tickets are non-refundable, though you may use them for a later departure time (subjected to availability).
2. What happens if I missed the last ferry back?
Call us at (+65)90128000 or (+65)98381998! We will arrange an additional boat to pick you up. Do note that this special charter does cost $90 per boat for return to Marina South Pier and $100 per boat for return to Sentosa (max. 12 passengers).
3. Do I need to bring my passport/ID?
No, the islands are all part of Singapore - you're not really leaving the country even though it feels like it.
4. Can I bring my pet/dog onboard?
Yes! Our ferries are pet-friendly and they travel for free too (:
Gentle reminder that while we allow dogs onboard and off-leash in designated areas, please note that it remains the owners' responsibility to adhere to the relevant laws, rules, and regulations.
5. Can I bring my pram or my own bicycles/PMDs/fishing gear onboard the ferry?
Yes, especially if they enhance your experience there! Other large items such as skis, surfboards, wheelchairs, and cooler boxes can also be accommodated.
About the islands
1. Are there shops on the islands?
Unfortunately, there are no shops - so no food and drink sold on the islands. A gentle reminder to bring sufficient water to some snacks to last the day. (P.S. make it a day picnicking out on the islands!)
2. Are there toilets and shower facilities?
Yes. There are toilets located around the islands, and a few equipped with shower facilities on St. John's Island.
COVID-19 related
1. What are the current measures onboard?
Your safety is our top priority. Some measures we have taken:
- Temperature checks of passengers before boarding.
- Spaced out queuing at the ticket counter and embarkation/disembarkation.
- 24hr emergency hotline for evacuation.
- Increased frequency for sanitisation of vessels and high contact surfaces.
- Hand sanitisers placed at ticket counter.
2. Will I need to do a swab test to board the ferry?
No, you don’t need one.
3. What if I/my family members are feeling unwell?
Please stay at home if you are feeling unwell to reduce your risk of catching or spreading illness. Help us fight COVID-19 and keep our loved ones safe. Even if you have mild symptoms, stay at home and rest.
Others
1. Is there an emergency number we can call if there have been an accident on the islands?
You may contact MPA Marine Safety Control Centre at (+65) 6325 2488 for any emergency matters.
Contact Us
If you have further questions, please feel free to contact us! We're always happy to address your needs.
Email: msf@marinasouthferries.com
Phone: +65 9012 8000
Address: 31 Marina Coastal Drive, #01-03, Singapore 018988